Our Values
Our Values
These values form the cornerstone of everything we do and allow us to provide our Centers with an exceptional customer experience from the moment they contact us.
- Quality:
Our commitment to delivering high-quality support to our customers and learners at IBSP is well-known. This is attributed to:
- Employing the finest subject matter experts who genuinely grasp the needs of the end-users.
- Harnessing the expertise of our in-house teams in film, IT, design, and illustration.
- Routinely updating our educational materials.
- Utilizing the best available resources.
- Value:
We recognize the critical requirements of our Centers when it comes to delivering our qualifications, which are already among the most competitively priced in the market. However, we go the extra mile to ensure unbeatable value by focusing on areas of utmost importance to our clients. This includes dedicated customer support, outstanding support materials, and unmatched service and turnaround times.
- Service:
Our commitment to service excellence means we answer calls within three rings, and you can expect to receive your examination results within seven working days (with an average of four working days currently). Our customer service standards are acknowledged as among the best worldwide.
- Integrity:
Our commitment to service excellence means we answer calls within three rings, and you can expect to receive your examination results within seven working days (with an average of four working days currently). Our customer service standards are acknowledged as among the best worldwide.